Maintenance Emergencies: Plato's Court on Whitney maintains a full-time maintenance staff available to complete routine maintenance requests. For emergency maintenance needs after hours, please call the Emergency Maintenance Number (203) 800-8001.
Rent Payment:
- Payment may be personally submitted in the Community Office via personal check, cashier's check or money order. Under no circumstances will cash be accepted by Plato's Court on Whitney as payment.
- Monthly rent installments are due on the 1st day of each month, regardless if the first falls upon a weekend or holiday. It is the responsibility of the resident to ensure that the office receives rent payments. Plato's Court on Whitney cannot be responsible for late payments due to any delivery or processing delays. Late fees will not be reversed or waived.
- A grace period is granted until the 5th of each month. Rent payments made before the 5th will be considered on-time. Payment received after the 5th will incur a late fee of 6% of the balance owed on the account. If the 5th falls on a holiday or other day that the office is closed, it is the responsibility of the resident to ensure that payment is received prior to the day of the closure. ANY unpaid balance will be subject to late fees and be immediately due.
- Resident will be subject to termination of his/her lease if rent payment is not made by the 14th of the month. A $50.00 fee shall be applied to any check or payment that is returned for non-sufficient funds or fails to clear the issuer's bank in addition to late fees.
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